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Research & development

Hamilton opens innovation centre for healthcare IT

HAMILTON, Ont. – Hamilton Health Sciences (HHS) has launched a state-of-the-art, IT innovation centre that will test and develop new solutions for the corporation’s five hospitals and cancer centre.

Over 80 ICT team members are working together to run simulations and troubleshoot new systems before they are widely implemented across HHS. A secure test lab located on site provides an ideal environment for this purpose.

One of the solutions currently being developed for prime time is Microsoft’s unified communications running on Hewlett-Packard hardware – said to be a technological first in Canada within a healthcare organization.

The solution will allow staff to work wirelessly and still remain connected to telephone, voice mail and e-mail anywhere, anytime. The technology will enable healthcare providers to stay in touch with colleagues and gain quick access to information they need, at the patient’s bedside, or anywhere in the hospital or outside its walls.

The $1.5 million innovation centre was launched earlier this month after six years of planning. “We are extremely proud of the new innovation centre we have created to bring and introduce new technologies to the organization and the healthcare community,” said Mark Farrow, HHS Chief Information Officer and Assistant Vice President of Information and Communication Technologies. (Pictured above are Mark Farrow, Murray Martin, HHS President and CEO, and Phil Soper, Vice President and General Manager at CCSI Compucom.)

Staff at the centre will focus on help desk, infrastructure, customer service, project management, production support and web development.

Impromptu meetings within project teams can be conveniently arranged as modern furniture pieces within the new space have been selected for their mobile features, allowing staff to easily work together.

In addition to HP Canada and Microsoft Canada, other technology leaders including CCSI Compucom, CISCO Systems Canada, Dell Canada, gloPlug, IBM, NetApp, Nortel, and Panduit Canada have also supported HHS’s healthcare technology vision. Together, these leading vendors have donated over $350,000 in hardware, software and services to the new innovation centre.

CCSI Compucom was amongst the first of the partners to contribute to the new hub, donating $50,000 in hardware and services to HHS.

“We are very proud to be part of this initiative and proud of being able to work with all of our partners in bringing new technology to HHS,” said Phil Soper, Vice President and General Manager at CCSI Compucom. “We don’t often see a facility like this one. The new space truly demonstrates the importance of IT within the organization. Moving forward, we hope that we can continue to be a key enabler at HHS.”