Bell Canada creates centralized
TORONTO – Bell
Canada has launched the Bell Canada Centre for Healthcare Innovation by
consolidating many of the company’s key healthcare IT resources under a
Rooted in Toronto and the Toronto suburb of Richmond Hill – but with
branches reaching across Canada – the Bell Canada Centre for Healthcare
Innovation has strengths in data infrastructure, repositories, security
and privacy, telehealth and mobile communications. Through numerous
partners, it’s also addressing the delivery of actual healthcare
applications – such as electronic health records, workflow and patient
“Until recently, we did business in healthcare through various channels,
such as enterprise, small business, consumer and mobility,” said John
Anders (pictured), senior director of business development. “It’s Bell’s
commitment to bring a centralized vision and strategy to healthcare.
We’re now consolidating all of our healthcare capabilities and
As Anders noted, Bell healthcare experts, business solution architects,
and strategic planner are all working together in the new Centre for
Healthcare Innovation. Its senior managers are reporting to Barry
Burton, vice president, vertical markets at Bell Canada.
There are three strategic directions for the centre when working with
customers: transformation and access to health information; productivity
improvement; and quality of care/patient safety enhancement.
Along with internal resources, the centre also draws on the expertise of
sister companies and partners. These include Bell Aliant and its xwave
unit, Bell University Labs, along with many strategic allies.
In terms of new, innovative applications, the centre is working on
portal solutions, patient kiosks, bed and asset management, bedside
terminals, mobile solutions, natural language processing, and many
In one project, the Bell Canada Centre for Healthcare Innovation is
working with the Children’s Hospital of Eastern Ontario (CHEO) on a
wireless, clinical decision support system that will add intelligence to
the alerts received by doctors and nurses from bedside monitors.
It’s believed to be one of the first ‘smart’ solutions of its kind, and
when completed, it will be offered as a system that can be used by other
hospitals throughout the Local Health Integration Network (LHIN) and
More details about this application will be included in the March print
edition of Canadian Healthcare Technology.