TEGH speeds up diagnoses for cancer
TORONTO – rL Solutions, a leading
provider of healthcare quality and safety software, has presented the
Toronto East General Hospital (TEGH) with the rL Solutions Canadian
Healthcare Excellence Quality Award (CHEQA) for its Lung Cancer: Time to
The program was designed by the hospital to reduce diagnosis wait times
for suspected lung cancer patients. The rL Solutions award has a value
“Toronto East General Hospital is proud to be this year’s CHEQA
recipient,” says Marla Fryers, Vice President, Programs and Chief
Nursing Officer. “Our commitment to continuously improving the quality
of services delivered to our patients is a strategic priority for TEGH.
Being recognized with this award means a lot to us.”
The goal of the Lung Cancer: Time to Treat program was to minimize
delays in diagnosis and treatment of patients with suspicious clinical
images suggestive of lung cancer. In addition, the hospital wanted to
promote a multidisciplinary tumor review board to establish the best
appropriate care for patients with diagnosis of lung cancer.
Overall time from X-ray to diagnosis was reduced from 127.8 days to 30.8
days, a 71 percent reduction. The majority of physicians (from 70 to 100
percent) rated the treatment processes as better or significantly better
as a result of the system redesign.
rL Solutions co-founded the CHEQA Award in 2005, with the Quality
Healthcare Network (QHN) to recognize that quality improvement projects
are at the forefront of improving healthcare.
“We are focused on enhancing healthcare for all Canadians and we feel
that sponsoring this award reflects that commitment” says Sanjay
Malaviya, President and CEO, rL Solutions. “TEGH’s win this year is a
perfect example of why the award was created. It is a program that could
be replicated in other organizations,” Malaviya added. CHEQA is a
$15,000 cash award which Fryers hopes will be re-invested in further
quality improvement initiatives.
About rL Solutions
rL Solutions is a market leading provider of customer service, risk
management, claims management and infection control solutions that are
easily implemented, globally accessible, and have a positive impact on
the quality of care and service for healthcare consumers. For more