Nuance to acquire test-results
BURLINGTON, Mass. – Nuance
Communications, Inc., the owner of Dictaphone and a leading supplier of speech solutions, announced
that it has signed an agreement to acquire Vocada, Inc., a top
provider of critical test result management (CTRM) solutions.
Vocada’s Veriphy solution, delivered through a software-as-a-service (SaaS)
model, helps diagnostic departments in hospitals achieve greater patient
safety, better patient outcomes and higher staff productivity by
bringing efficiency and verification to the communication process
surrounding critical test results.
The transaction allows Nuance to broaden the capabilities of its
Dictaphone Healthcare solutions, extend the company’s domain expertise
within diagnostic specialties (including radiology, lab, pathology and
cardiology), accelerate revenue growth through SaaS offerings and help
healthcare provider organizations comply with industry mandates
associated with the time in which critical test results are identified,
documented and communicated.
“Affirming feedback and results from joint customers who’ve benefited
from our existing partnership with Vocada reinforces clinical
communications management functionality as a complement to our
speech-driven Dictaphone clinical documentation solutions,” said Paul
Ricci, chairman and CEO of Nuance Communications, Inc. “The value was
strong enough to expand our relationship beyond that of a partner.
Similar to our recent purchase of Commissure, this strategic acquisition
helps Nuance provide more robust and integrated solutions to meet the
increasing demands associated with the healthcare industry.”
Vocada’s technology is a natural extension to PowerScribe, the
Dictaphone Healthcare radiology and pathology solution, and will help
healthcare provider organizations avoid risks associated with delays in
communicating critical patient findings.
Currently, the process for delivering and managing critical test results
is manual, disjointed, inefficient and prone to error.
“Because of the impact on the cost and quality of healthcare, increased
requirements related to clinical communications management among
caregivers is rising to the forefront of healthcare provider
organizations,” said Peter White CEO of Vocada. “By combining forces
with Dictaphone, we can tap into new capabilities and resources through
the Nuance team to expand our market penetration and continue technology
advancements to improve clinical communications and minimize risks, such
as malpractice cases, accidental deaths and high costs associated with
Nuance believes that prospective customers and its growing list of more
than 1,000 Dictaphone radiology customers can benefit from a
closed-loop, speech-enabled clinical documentation solution that
delivers CTRM capability. Vocada brings the following benefits and
• Innovative Solutions for the Radiology, Cardiology, Pathology and Lab
Markets. Vocada’s solutions help healthcare provider organizations
overcome the multiple handoffs between care providers, demands on staff
and physician time, as well as the time in which orders and test results
must frequently be accomplished. Vocada’s advanced technology
complements Nuance’s Dictaphone Healthcare solutions and will streamline
the way in which critical test results are identified, documented and
shared. The Veriphy solution currently uses speech recognition and
text-to-speech technologies from Nuance, which will further ease future
product innovation, service and support.
• Track Record of Industry Success and Strong Relationships. Vocada
solutions are found at more than 120 hospitals in North America,
including leading healthcare centers such as Baylor Healthcare System,
University of Pennsylvania Healthcare System and Cedars-Sinai Medical
Center. Nuance will also work closely with its strategic Healthcare
Information System partners to provide fully integrated, speech-enabled
reporting and CTRM solutions for the radiology, cardiology, lab and
• Software-as-a-Service Flexibility and Benefits. Vocada’s on-demand
CTRM software solutions offer the healthcare industry a simple way to
manage clinical communications while achieving ease of use, rapid
deployment, limited upfront investment in capital and staffing, plus a
reduction in software management responsibility. The hosted system
requires no investment by a hospital in new hardware or software.
• Integrated Radiology Reporting and Critical Test Result Management
Solution. Within Dictaphone’s PowerScribe and Commissure radiology
reporting solutions, radiologists can access Vocada’s critical test
results management functionality in real-time as critical test results
are identified. After recording the details of the critical finding into
a secure voice mailbox, the radiologist can ensure the Vocada system
will deliver an alert to the referring physician via a pre-determined,
preferred method (email, phone, fax, SMS messaging via cell phone or
handheld page). Once the system confirms delivery, the radiologist is
notified, closing the loop on the critical results communications chain.
About Vocada Inc.
Vocada critical test result management solution is the only enterprise
solution for communicating critical test results from hospital
diagnostic departments to ordering clinicians. Using a patented, hosted
system, Veriphy automates and verifies communication of critical test
results in a real-time, assured and trackable solution, simultaneously
enhancing patient safety and boosting clinical staff productivity. The
privately held, Dallas-based company was founded by brothers Peter and
Thomas White, who were previously involved with other innovative and
successful technology ventures. The company introduced its first
product, VoiceLink), predecessor to Veriphy, in 2004. For more
information, visit http://www.vocada.com.
About Nuance Communications, Inc.
Nuance Communications, Inc. is a leading provider of speech and imaging
solutions for businesses and consumers around the world. Its
technologies, applications and services make the user experience more
compelling by transforming the way people interact with information and
how they create, share and use documents. Every day, millions of users
and thousands of businesses experience Nuance’s proven applications. For
more information, please visit