Web portal helps Canadians care for
Canadians who care for family and friends will soon have access to an
innovative web portal tool that will equip them with information they
need to provide the care their loved ones deserve.
The bilingual (French and English) web portal tool will contain
information on providing care, respite supports, financial advice,
discussion boards for connecting with one another and a Caregiver
Electronic Record (CER), which will serve to connect caregivers to home
and community care sectors.
The CER will provide caregivers with an electronic way to help them
monitor their personal care-giving issues and the details about the care
they are providing. This record will take into consideration the needs
of the caregiver, the care recipient and the community care
“This portal is an important step toward supporting millions of
caregivers in Canada,” said Judith Shamian (pictured), President & CEO of VON
Canada. “VON Canada has for many years recognized the important role
family and friend caregivers play in the delivery of healthcare. This
portal is an important step in connecting this community to one another
and to other sectors of the healthcare system.”
The initiative is supported by a $1 million investment from Canada
Health Infoway and designed to support the 3 million Canadians who
provide a staggering 2 billion hours of care to loved ones. These
caregivers give their time at home or in the community, saving the
healthcare system an estimated $5 billion a year.
“The caregiver portal is one of many examples of emerging technologies
that are managing the vast flow of information that is critical to
delivering quality care,” said Richard Alvarez, President and CEO,
Canada Health Infoway. “It’s important to recognize the important role
of family and friends who care for their loved ones. This project is
about equipping these caregivers with a tool they can use to support the
important work they do.”
To ensure the portal offers insight into the future needs of caregivers,
assesses how technology can help deliver healthcare and allows policy
makers to plan for the needs of caregivers, the portal will feature an
evaluation component guided by the Waterloo Institute of Health
Informatics Research (WIHIR).
Additional benefits include enhanced care at the home and in the
community and reduced visits to clinics, physician offices and emergency
departments. The portal is expected to be launched in June, 2008.
VON is dedicated to being a leader in the delivery of innovative
comprehensive health and social services and to influencing the
development of health and social policy in Canada. A national health
organization and registered charity, VON offers a wide range of
community healthcare solutions that meet the needs of Canadians from
coast to coast. VON is committed to continuous quality improvement and
is accredited by the Canadian Council of Health Services Accreditation.
Infoway is a federally funded, independent, not-for-profit organization
that is leading the development and implementation of electronic health
projects across Canada. Infoway works with provinces and territories to
invest in electronic health projects, which support safer, more
efficient healthcare delivery.