Hôpital Montfort selects Crescendo for
Hôpital Montfort, based in Ottawa, has selected Laval,
Que.-based Crescendo to supply a hospital-wide document creation
platform, including digital dictation, bilingual speech recognition,
transcription, distribution and authentication.
With 206 beds (289 expected in 2008), the hospital boasts 100+
physicians on its active medical staff and 12 medical transcriptionists.
The new integrated solution is expected to streamline the documentation
workflow and accelerate the delivery of medical reports to the
The DigiScribe-XL suite from Crescendo will allow physicians to dictate
either over the phone or from any connected PC using the new generation
of Philips SpeechMikes for one-handed application and dictation control.
Patient demographic information will be automatically downloaded from
the Hospital Information System into Crescendo, through an HL7
interface, eliminating the need for manual data entry and related
Transcriptionists will be equipped with MedRite-IP, an advanced
transcription system specifically designed for the medical transcription
profession, while seamlessly managing the distribution of final reports
to all appropriate recipients.
Located in Ottawa, next to the Quebec border, Hôpital Montfort serves
patients in both official languages: English and French. Thanks to the
Crescendo bilingual speech recognition platform, physicians will be able
to dictate and seamlessly process reports in the patient’s language.
As part of this bilingual platform, the Hôpital Montfort will be the
first in Canada to implement the company’s French Canadian speech
recognition module, called ConText.
Developed by Crescendo and Philips Speech Recognition Systems from the
analysis of hundreds of medical reports and voice samples collected
throughout the province of Quebec, ConText ensures optimal recognition
accuracy for French Canadian physicians who can dictate the way they are
used to, at their own speed, without the need to “train” the software.
Moreover, the system is said to be compliant with the Personal
Information Protection and Electronic Documents Act (PIPEDA)
As part of the Crescendo Product suite, Hôpital Montfort will benefit
from Crescendo Wide Area Service (CWAS), ensuring maximum
confidentiality. In addition to offering advanced encryption, this
unique IP-based gateway manages all files centrally so that no
duplicates are kept on the local PC at any time.
“After analyzing the different solutions available on the marketplace,
we came to the conclusion that CWAS was a highly reliable answer to the
challenge of sharing sensitive information between individuals and
departments”, said Lucie Piché, Director, Clinical Information &
Decision Support Services at Hôpital Montfort.
Bi-directional HL7 interfaces will be implemented between the Crescendo
platform and the Hospital Information System (Admission, Discharge,
Transfer and ADT) to ensure the instant availability of up-to-date
patient results and demographics to all relevant medical staff.
On the Radiology side, the Crescendo platform will integrate with the
hospital’s Picture Archiving and Communications System (PACS) in order
to accelerate the examination process. A similar interface will also be
implemented in Pathology between Crescendo and the hospital’s Patient
Care Inquiry module, thus enabling instant viewing of pathology reports.
“We are very enthusiastic about this new acquisition, which we believe
is a giant step forward on the road to the Electronic Medical Record,”
commented Ms. Piché.
About Crescendo Systems Corporation
From digital dictation and speech recognition (powered by SpeechMagic)
to transcription and report distribution, Crescendo develops systems
that enable the fast, cost-effective creation and management of medical
documentation. As a pioneer in open standard technology and an
international HL7 member since 1990s, Crescendo has allowed over 2,000
single and multi-site healthcare installations to achieve the
cross-system integrations that are so critical to the quality of patient
care. For more information, visit