Grand River Hospital opts for Quovadx
KITCHENER, Ont. – Grand River Hospital, a
comprehensive community hospital serving the Kitchener-Waterloo area,
announced that it has chosen Quovadx Clinical Interoperability solutions
to assist in the implementation of the hospital’s conformance to the
provincially mandated Wait Time Information System (WTIS).
In choosing the Quovadx solution, Grand River Hospital has implemented a
system that not only meets the province’s data submission requirements,
but also deploys a surgical e-form, allowing for automated and remote
operating room bookings in concert with the hospital’s record
Quovadx, using the Cloverleaf Integration Suite and its Business Process
Monitoring System module (BPMS), has created a Web-based system within
Grand River Hospital’s existing physician portal to allow for automated
operating room bookings from individual physician offices.
The new Web-based system gives physicians and their office personnel the
ability to place operating room requests and enables the hospital system
to feed the WTIS process automatically.
Remote requests are automatically fed through Grand River Hospital’s
information system and allow the facility to monitor transactions for
the presence of a medical record number. By allowing physicians remote
access to the hospital information and WITS systems, and automating the
creation of appropriate tracking mechanisms, staff workload and
inconsistencies between records can be minimized.
In addition, Quovadx implemented a process within Grand River’s existing
hospital information system that recognizes when a medical record number
does not exist within the operating room booking request. This was done
because medical record numbers are integral to accurately tracking
patient records and are managed through the hospital registrar.
In the event that a medical record number does not exist, the booking
request is held while the hospital registrar generates a new patient
record and corresponding medical record number. Once created, the new
medical record number is affixed to the original operating room booking
request. The BPMS utilizes patented workflow processing that then allows
for the completion of the operating room booking request within the
Hospital’s information system and transmission of that information in
compliance with WTIS requirements.
“Through the use of Quovadx solutions and the McKesson integration
module we currently use, we were able to significantly improve process
workflows and data management capabilities,” said Glen Kearns, chief
information officer, Grand River Hospital.
“With the Cloverleaf solution and new automated operating room booking
procedures, we will be able to ensure accurate and timely procedures for
our patients,” said Kearns. “We’ll also ease the administrative burden
on our physicians and personnel while ensuring compliance with WTIS
The WTIS was created in order to track and reduce the time lapse between
when a patient consults with a specialist and decides to move ahead with
a procedure and when that procedure is scheduled to take place.
Procedures monitored by the WTIS include cancer surgery, cardiac bypass
surgery, hip and knee replacement, cataracts, and MRI and CT scans. WTIS
information is tracked in real-time and publicly reported by the Ontario
Ministry of Health and Long-Term Care.
At Grand River Hospital, the WTIS system is supported by McKesson
integration module, the Cloverleaf Integration Suite and the BPMS module
“Leading hospitals and health systems such as Grand River Hospital and
the Ontario Ministry of Health and Long-Term Care continue to strive to
ensure accurate and timely service to both physicians and their
patients,” said Mike Epplen, vice president, product management,
Integration Solutions division, Quovadx.
“We are proud to lend our expertise in integrating healthcare
applications and processes to facilitate the creation of this system,”
added Epplen. “Our solutions will support Grand River in meeting the
needs of its physicians and patients.”
The system will be fully implemented with a total of 30 physician
offices serving the Grand River facility.
About Grand River Hospital
Grand River Hospital (GRH) is a 495-bed comprehensive community hospital
that provides patient-centered care to more than 450,000 residents in
the Region of Waterloo and the surrounding communities. The Grand River
Regional Cancer Centre is an integrated program of Grand River Hospital
in partnership with Cancer Care Ontario. For more information about GRH,
About Cloverleaf Integration Suite
The Cloverleaf Integration Suite, a system integration solution for
healthcare providers and payers, has installations in over 2,000 sites
worldwide and in 40 percent of all large IDNs (Integrated Delivery
Networks)in the U.S. Cloverleaf technology connects disparate IT systems
and applications across an enterprise or beyond, normalizes the data for
presentation and transforms the data into value-rich information. Based
on a flexible and reliable messaging platform, the Cloverleaf solution
enables real-time sharing of clinical, administrative and financial data
throughout an organization, maximizing the value of existing technology
systems and decreasing the cost of integrating the healthcare
For more information, please visit