North York General opts for Emerald
TORONTO – North York General Hospital, a multi-site community teaching
hospital, has selected Emerald Health Information Systems’ Dynamine
software solution to meet its requirements for enhanced workload
measurement data collection and managerial decision support.
Dynamine will be utilized by all inpatient and outpatient areas and will
be interfaced with the Cerner Hospital Information System (HIS) and the
Kronos scheduling software.
The hospital has also contracted Emerald for a review of its workload
North York General Hospital conducted a full RFP to select a replacement
for their outdated and soon to be unsupported legacy system. The Emerald
solution was reviewed by front-line users, managers, IT staff and
Susan Kwolek, Vice- President, Quality and Corporate Performance, said
the Emerald solution provides “Timely, accurate reports that better
capture the utilization of the hospital’s resources, enabling us to make
workload decisions such as staffing requirements when patients are
waiting for beds.”
Christine Reynolds, Resource Nurse, Post Anaesthetic Care Unit, added
that, “Dynamine is a user-friendly system. From a nursing perspective,
this is an accurate measurement tool that will allow us to retrieve data
quickly for decision-making.”
Dynamine not only provides support for improved decision-making and
resource allocation, it also provides the foundation for alignment of
clinical activities, resource utilization and patient outcomes.
Dynamine will also support the longer-term requirements of the hospital
– its capability of supporting documentation-derived workload is ready
and waiting now to integrate with the Hospital’s Information System when
the decision is made to implement an Electronic Health Record.
“We are delighted with the hospital’s decision to work with Emerald. The
hospital was seeking a long-term relationship with a partner, rather
than just the purchase of a software program from a vendor,” said Jean
White, Emerald’s Vice President of Development & Implementation. “This
fits well with Emerald’s client-centric focus in its product
development, implementation and support services, so we are truly
members of the North York General Hospital’s implementation team.”
Working collaboratively from a contract signed mid-August, the hospital
and Emerald are well on the way to completion of a 15-week fast-tracked
implementation process that is a standard feature of Emerald’s emphasis
on minimizing internal support time and eliminating off-unit training.
Emerald continues to challenge the traditional view of workload
measurement and data analysis. Proven to be a valuable managerial tool
for both Nursing and Allied Health, Emerald says its Dynamine software
is the first true web application that is a complete workload decision
support solution, enabling the unique data collection and reporting
requirements of all hospital areas as well as external (Ministry)
workload and caseload reporting requirements.
Further information is available at