Wait list management
Wait times web site for Nova Scotians
HALIFAX – Nova Scotia earlier this month launched a new website that
will provide the public with information about provincial wait times for
healthcare tests, treatments and services.
Nova Scotia’s wait times website can be accessed at
The wait times website uses interactive maps and charts to provide
information on the times people have to wait for appointments. The
information is provided by healthcare facilities within the nine
district health authorities and the IWK Health Centre.
Minister Angus MacIsaac (pictured at left)
said this is the first time this information has been available to Nova
Scotians, healthcare providers and the province.
“Up until now, it has been very difficult to implement and co-ordinate a
process to shorten waits because we did not have accurate, reliable
province-wide information,” said Mr. MacIsaac. “The information shared
today provides the evidence we need to effectively identify barriers to
timely care, so that we can put the right measures in place to address
them. We will continue to share provincial wait-time information as it
Nova Scotians are being encouraged to speak with doctors about the wait
time information on the website to see if receiving care in a location
with shorter waits is an option for them. For some, using this
information will lead to faster care.
“Being transparent with the waits lists our patients are currently
experiencing is an important first step,” said Dr. Romesh Shukla,
president of Doctors Nova Scotia. “Not only will this information be
useful to healthcare providers and patients, but it will also provide
healthcare decision-makers with important information needed to address
the wait lists in Nova Scotia.”
The website is part of the province’s overall, long-term strategy to
improve wait times for health services across the province.
“We are seeing results from our wait times strategy, but we have a long
way to go,” Mr. MacIsaac said. “It is only by working together that we –
government, healthcare providers and Nova Scotians – can continue to
build a better, more responsive health system that provides timely
access to healthcare tests, treatments, and services.”
The website also consolidates information on healthcare waits, including
the government’s plan to improve wait times and its progress to date.
Nova Scotians can seek treatment or a test anywhere in Nova Scotia where
it’s available. For the most part, the only people to receive care
faster than those with scheduled appointments are those with a greater
care need at the time.
The healthcare wait times provided on the site are for scheduled
appointments only. People requiring immediate care are not placed on a
wait list. Emergency services continue to be available.
Nova Scotians without Internet access can get the same wait time
information by calling Access Nova Scotia at 902-424-5200 or toll free