Electronic medical records
Windsor and region to standardize on
WINDSOR, Ont. – The Windsor Regional Hospital has announced an agreement
with SolCom Inc., of Sioux Falls, South Dakota, that includes the
installation of SolCom’s electronic document
management system, SolComHealth.
The partnership comes at a pivotal time in the restructuring of
Ontario’s healthcare system. The province is moving toward a Local
Health Integrated Network (LHIN) and Windsor Regional Hospital embraced
this opportunity to make some changes in their health records processes.
The LHIN initiative was created to re-enforce a healthcare system in
Ontario that is results-driven and integrated. Committed to this
initiative, Windsor Regional Hospital sought ways to improve
efficiencies with other area hospitals and show costs savings for their
This commitment included a dedicated plan to overcome some key obstacles
that Windsor Regional Hospital encountered, including an outdated
As well, health record processes weren’t electronic, and required all
chart analysis and physician signatures to be done on paper.
Facing the substantial cost to upgrade, Windsor Regional Hospital began
looking at the solutions available from various vendors.
Part of the integrated goal of LHIN includes sharing resources with
other area hospitals. Windsor Regional Hospital was fortunate to
neighbor Hotel Dieu Grace Hospital, which had been successful in
implementing a cost-effective, paperless solution for their medical
records. This system, SolComHealth, was developed by SolCom and had
gained both administrative and physician acceptance at Hotel Dieu Grace
Based on this proven success and the cost-effective structure, SolCom
became the provider-of-choice for Windsor Regional Hospital’s new
Electronic Document Management System(EDMS).
Stage One of implementation at Windsor Regional Hospital began this
spring by converting all their medical records into SolComHealth. This
also includes electronically importing documents from radiology, lab and
transcription, which are already in an electronic format and don’t
require manual scanning.
>From this point, SolCom will use their Intelligent Chart Capture
technology to quickly scan and index the documents that cannot be
Training will begin on the administrative functions of SolComHealth –
including how to manage user profiles, document types, work baskets and
In September, Windsor Regional Hospital will be ready for Stage Two of
implementation and well on its way to establishing a comprehensive,
Joining forces with Windsor Regional Hospital is the Chatham-Kent Health
Alliance, also in southwestern Ontario, with the Leamington District
Memorial Hospital projected to follow.
effort lays the groundwork for an efficient collaboration of technical
resources,” says Sharon Pfaff (pictured at left),
chief information officer for Windsor Regional Hospital and Chatham-Kent
Health Alliance. “By Hotel Dieu Grace, Windsor Regional Hospital,
Chatham-Kent Health Alliance and Leamington District Memorial Hospital
all sharing the SolComHealth structure, they will reap the maximum
benefits of our system,” adds Marv Addink, CEO of SolCom.
Ms. Pfaff said, “Windsor Regional Hospital is pleased that SolCom has
stepped up to the plate and supported us in our project. It is evident
the establishment of SolComHealth will further our LHIN progress in
About Windsor Regional Hospital
Windsor Regional Hospital in Windsor, Ontario, is a multi-site health
care facility operating from two campuses. The hospital corporation
serves a population of over 350,000 people in the Windsor and Essex
County. Windsor Regional Hospital is the result of a merger between Windsor
Western Hospital Centre Inc. and Metropolitan General Hospital. These
two healthcare organizations officially merged on December 1, 1994. The
result of the merger makes Windsor Regional Hospital one of the largest
non-teaching hospitals in the province of Ontario.
SolCom has been empowering healthcare providers improve productivity,
lower costs and reduce cycle time. Their software and services enable
hospitals to automate their processes with flexible workflow management
tools. Integration tools by SolCom allow organizations to connect
existing systems and ultimately establish a comprehensive,
enterprise-wide solutions. SolCom has offices
in Maryland, Michigan, Texas and New Mexico and is headquartered in
Sioux Falls, South Dakota. Additional information can be found at