Solution links mental health providers
TORONTO – xwave, a division of Bell
Aliant, worked closely with Community Care Information Management (CCIM)
to deliver a solution which assists mental health care providers in
sharing client information. The Integrated Assessment Record (IAR) is an
application which enables hospitals and community care agencies to share
assessment information as clients move between community- and
hospital-based service providers.
Among other initiatives, the IAR is providing the repository for the
recently announced Doorways pilot project. As a LHIN-driven initiative,
the pilot allows hospitals and community-based organizations to
streamline and integrate their assessment and care planning processes to
help mental health clients access the services they need in a quicker,
more integrated fashion.
“The fact that data for people with mental health issues is kept in
silos makes it difficult to access,” said Nadeem Ahmed, Managing
Director, Healthcare, xwave. “The IAR will provide one single view of
comprehensive patient information, regardless of where in the province
the patients are located. We are proud to be delivering this solution –
one of many we’re implementing to help address the need for more
efficient, patient-centric care.”
“Initiatives like IAR are an example of how experienced healthcare IT
providers like xwave are making a real contribution to improving access
to mental health community care and strengthening the ability of
providers to deliver more integrated care to Ontarians,” said Andrea
Tait, Lead, Strategic Products and Relationships, CCIM. There are
currently more than 750 registered clinical users and 21 assessment
systems integrated to the IAR.
With the Integrated Assessment Record, healthcare providers can work
with mental health clients to quickly and securely view their assessment
history, regardless of where they receive care. Currently, a patient
needing care at a new facility might be asked to provide a medical
history, but be unable to do so because of cognitive difficulties
stemming from a brain injury, depression or medication. Typically, to
determine appropriate care, intake workers would then request records
from other healthcare providers which can lead to considerable delays.
With the IAR, the person’s assessment history is immediately accessible,
and the necessary care can be administered in a more timely fashion.
Benefits to healthcare providers include reducing redundant workload and
improving patient care by providing high quality, reliable information
quickly. Providers sharing assessments across community and
hospital-based mental health programs will be able to work together with
their clients to enhance support for people living in the community and
better transition in and out of hospitals when needed.
Currently a division of Bell Aliant, xwave will become part of the
national Bell Business Markets organization in an acquisition
transaction that is expected to close on January 1, 2011. This IAR
initiative is just one example of the type of community care access
projects now underway in support of Bell’s recently-launched $50 million
national charitable program aimed at mental health.
Community Care Information Management (CCIM) was established by senior
leadership from the Community Care sector, and in collaboration with the
Ministry of Health and Long-term Care and Local Health Integration
Networks (LHINs), to equip health care providers with common assessment
tools to manage and measure improvement in client outcomes over time and
to provide business systems standards, processes and tools to collect
financial and statistical data for evidence based planning purposes.
xwave, a division of Bell Aliant, is an Information Technology company
that provides clients with Advanced Technology Solutions and IT
Professional Services, including leading eHealth solutions. Through
highly-skilled IT professionals, xwave plans, designs, builds, and
delivers technology solutions that meet clients’ business needs. xwave
employs over 700 people in offices in St. John’s, Halifax, Moncton,
Saint John, Fredericton, Summerside, Montreal, Ottawa, and Toronto. More
information can be found at www.xwave.com.
xwave is part of Bell Aliant (TSX: BA.UN), one of North America’s
largest regional communications providers. Through its operating
entities, Bell Aliant serves customers in six Canadian provinces with
innovative information, communication and technology services including
voice, data, Internet, video and value-added business solutions. More
information can be found at
Posted December 2, 2010