Agfa enters healthcare kiosk market
TORONTO – Agfa HealthCare, a
leading provider of diagnostic imaging and healthcare IT solutions, has
announced the Impax Kiosk, a workflow improvement solution.
According to the company, Impax Kiosk is an interactive system that
enables patients to register with and check-in to hospital services
without going through the traditional administration desks.
“For the patients, traditional check-in means waiting in a line before
being afforded the opportunity to be personally checked-in by a
receptionist. This can take 15 minutes or more,” said Sarah Muckler,
Senior Marketing Manager for Agfa HealthCare. “With Impax Kiosk, we can
reduce the check-in process time to five minutes.”
This both increases the patients’ satisfaction, and frees the
administrative staff to focus on their core responsibilities.
The system is said to be intuitive and easy for patients to use. The
patients identify themselves directly on Impax Kiosk, view and confirm
demographic and insurance information, and electronically sign consent
Impax Kiosk includes multi-language options; clinic messaging of
important announcements to all patients; and personalized messaging, for
example, if a specific patient is due for a blood pressure check. For
optimum security, the patient data is not held in Impax Kiosk itself,
and a privacy filter can be added that prevents others from viewing the
“Healthcare facilities must continually improve the delivery of patient
care. With Impax Kiosk, patients can quickly and easily review their key
data and make up to-the-minute changes,” Muckler said. “The solution not
only improves the ability to identify patients easily and allow for
electronic signature, but also helps reduce the likelihood of data entry
errors, contributing to up-to-date, accurate and complete patient
Impax Kiosk is fully integrated into Agfa HealthCare’s Impax radiology
information system (RIS), which allows for real-time updates of patient
status. It also easily integrates within external systems, with minimal
implementation work and no programming.
Additional Impax Kiosk features can include: a 19” touch screen with
privacy filter for confidential patient transactions; integrated
biometric fingerprint reader enabling accurate patient identification;
integrated credit card reader, signature pad and receipt printer; and,
an integrated scanner for scanning insurance cards or driver’s licenses.
To develop the solution, Agfa HealthCare collaborated with HealthAsyst
Pvt. Limited, a leader in information technology consulting and software
management solutions to the healthcare industry.
Posted November 4, 2010