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NCR and Cycom launch kiosk partnership

MISSISSAUGA, Ont. – NCR Corp. has announced it will partner with Cycom Canada Corp. to expand patient self-service to Canadian healthcare providers. The first joint customer is The Hospital for Sick Children, in Toronto, which will deploy NCR Wayfinding kiosks.

The Hospital for Sick Children will introduce NCR Wayfinding kiosks in its entrance lobbies to help patients and visitors navigate quickly around the hospital. An interactive touchscreen allows users to map and print directions to their desired location in up to 10 languages.

Part of the NCR Partner Programme, Cycom is accredited as an advanced partner that is trained and certified to support NCR Canada in selling, installing, integrating and maintaining NCR Healthcare Solutions, including NCR Wayfinding and NCR MediKiosk self-service patient registration solutions. Cycom will also act as NCR’s first line of response for any service requests and will engage NCR to resolve any issues.

“NCR is expanding our reach to deliver the benefits of patient self-service to Canadian healthcare providers,” says Luc Villeneuve, president, NCR Canada. “In the U.S., we have a strong track record of working with healthcare providers to improve the patient experience and drive efficiencies. We want to replicate that success with the recruitment of proven partners like Cycom who also understand the unique challenges of our healthcare industry.”

“At Cycom our team is working with the medical community to re-think the physical workspace to develop a truly Digital Hospital, optimizing process, patient flow and technology placement,” said Al Leela, President and CEO of Cycom Canada Corp. “We are pleased to work with NCR to further automate the healthcare landscape and transform the front end of the hospital.”

About NCR Corporation
NCR Corporation’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR ( is headquartered in Duluth, Georgia.

About Cycom
Cycom Canada Corporation is a leading mobile point-of-care computing solutions provider to the healthcare industry and a premier warranty and post warranty IT services and infrastructure support provider for commercial and healthcare markets in Canada.

Posted May 20, 2010