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Human resources

Technology assists hospital with recruiting drive

BARRIE, Ont. – Royal Victoria Hospital has launched a state-of-the-art human resource information system that will facilitate the hiring process when it begins the largest employee recruitment drive in the history of the region.

The new Telus Sourcing Solutions technology dramatically streamlines the hospital’s human resource functions, such as payroll, pension and benefits administration, along with disability management. According to the company, the system makes use of ‘best in class’ technology and software application platforms.

The automation of these human resources services will allow the hospital to focus on the recruitment and hiring of more than 1,000 new employees needed when the Phase 1 Expansion Project is complete.

“When the redeveloped hospital opens in 2012, we will require an additional 1,000 employees and up to 75 new physicians. This new system better positions us to focus our efforts on this massive employment drive,” says David Coward, Chief Human Resources Officer, RVH. “Our partnership with Telus ensures we can focus a substantial effort on recruitment, while automating other processes for our existing employees.”

The Telus system will deliver a variety of benefits to Royal Victoria Hospital’s current 2,200 employees. With quick and simple access to a new HR website, employees can electronically manage transactions, including changes to their marital or dependent status, leave of absence requests and benefits selections, whenever and wherever they wish.

Should assistance be required, a new HR call centre is available to answer questions and help employees with urgent issues that may require an HR professional. Additionally, all available positions are now posted online and candidates may apply using the new recruitment management system.

“We’ve been helping care delivery organizations for many years to successfully transform their human resource function into a strategic and value-add business for all stakeholders,” remarked Larry Spagnolo, president Telus Sourcing Solutions Inc. “Our partnership with the Royal Victoria Hospital allows them to focus their resources on what they do best – delivering world class patient care – while we provide technology solutions to streamline their human resources management.”

Construction of Royal Victoria Hospital’s Phase 1 Expansion Project is well under way, and when complete, will include capacity for 165 additional inpatient beds, a dedicated coronary care unit, two additional operating rooms, expanded emergency and imaging departments, an expanded and a fully-automated laboratory.

The project also includes the Simcoe Muskoka Regional Cancer Centre, which will provide comprehensive cancer care for patients throughout Simcoe and Muskoka. The $450 million project will double the size of the existing hospital.

For a complete listing of career opportunities at RVH, visit

Posted Jan. 14, 2010