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Healthcare providers recognized for innovations

TORONTO – Ontario recognized six healthcare organizations from across the province for their innovations in health care. The winners were announced at the Celebrating Innovations in Health Care Expo, held Nov. 18 in Toronto.

Presented by HealthAchieve (the annual conference of the Ontario Hospital Association) in partnership with the province, the following six organizations were recognized with an Innovation Award at the Expo:

Meeting Community Needs Through Integrated Care
St. Michael’s Hospital:

My Baby and Me Infant Passport for Young Pregnant Homeless Women
A health “passport” to help young, homeless (or poorly housed) pregnant women get better access to prenatal care and education. Each passport is a small booklet that’s like a medical record that contains useful information about pregnancy, birth and baby care. Transportation and food vouchers are also included in the package – and over a two year period, more than 100 GTA young mothers used the program – 94% delivered full-term infants; and 90% of the babies were in a healthy weight range.
• About 300 homeless pregnant women give birth in the GTA each year
• In 1997, the death of infant Jordan Heikamp resulted in a coroner’s report that criticized the healthcare system for not providing more responsive and collaborative care
• Interviews with young mothers, doctors, program coordinator, nurses, etc.
• Visuals, including the actual passports
• Visuals, including on-site interviews at St. Mike’s clinic

Improving Quality and Patient Safety
Registered Nurses’ Association of Ontario (RNAO):
Strategies to Support Long-Term Care Staff in the Uptake of Best Practices
This project provides expert nurses to assist Long Term Care staff in delivering the highest quality of care to older persons living in Long Term Care homes – experts offer education, advice and help with problem solving and decision-making related to resident health care needs, increasing the level of care, knowledge and staff satisfaction

Innovations in Health Promotion
VON Canada: An Innovative Approach to Service for Family Caregivers
A comprehensive Caregiver Connect website – a virtual space where caregivers can get information, access to local resources, tools and support

Innovations in Health Information Management
Mount Sinai Hospital:

Innovation in Real-Time Reporting of Utilization and Performance in the Emergency Department
Emergency Department programs to help better allocate resources and reduce wait times at Mount Sinai

Innovations in Health Human Resources
Rouge Valley Health System:

Neonatal and Paediatric Orientation Program Designed for the New Graduate
An innovative neo-natal and paediatric nurse mentorship program at Rouge Valley to help new nurses develop specialized skills and more clinical expertise

Improving Efficiency Through Process Redesign
St. Michael’s Hospital:

Getting Results Through Collaboration in Action
In St. Michael’s Hospital’s journey towards innovation in access and flow, the Corporate Patient Flow Performance portfolio, a small internal change management team, was created. As one part of a multi-pronged strategy, the team initiated the formation of multidisciplinary Action Groups that utilized a common rapid process improvement framework which encouraged knowledge translation and interactive learning. Simple, patient-focused solutions that did not require additional resources have emerged, and large gains in a variety of patient flow indicators have been achieved. Most importantly, a cultural shift towards embedding process improvement as part of everyday business has begun.

Posted Nov.26, 2009