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Carillion to install bedside terminals at LHSC

TORONTO – Carillion Canada celebrated its recent contract win to supply integrated, bedside information and entertainment terminals to the London Health Sciences Centre with a visit from the Deputy Prime Minister of Ireland, Mary Coughlin (pictured on right), at its offices earlier this month

Carillion is a reseller and systems integrator for Irish-based Lincor Solutions, the maker of the bedside technology. Toronto-based Carillion Canada won a competition to supply 300 of the terminals to the London, Ont. hospital corporation, beating out four other bidders for the contract.

The systems will be installed at the LHSC’s Victoria Hospital site.

Carillion Canada CEO Graham Brown (pictured in centre) said the partnership with Lincor offered the best technology at the lowest overall price. The Lincor solution is winning deals around the world, company officials said, because the entertainment and clinical information can be carried on a single device and secure network, instead of the two networks required by many other bedside data solutions.

The solution runs on the Linux operating system, a widely used ‘open source system’ that is secure and reliable. Moreover, Lincor, which has developed its own technology, and Carillion work together to customize the system to match the needs of hospitals.

The company also works closely with network suppliers like Cisco and Alcatel to ensure that its solutions mesh with leading data communication technologies.

The Lincor solution, called MEDIVista, offers a number of innovative features for clinicians and patients that are easy to use. They include a dietary module which allows patients to order meals, a bed/patient management application for nurses and also the ability to deliver patient education.

As one of the first solutions of its kind in the country, said Brown, other hospitals will be looking to the London Health Sciences deployment to assess the technology.

Bob Brown, Director of IT Services at Carillion Canada, observed that the system can be utilized as a patient safety solution, using the inbuilt barcode scanner to check that the right medications are given to the correct patients by scanning the patient’s bracelet, the nurses ID and the medication container.

The system also helps hospitals improve patient flow, commented Simon Walsh (pictured on left), Lincor’s Manager of Business Development in North America, because nurses and staff can alert administrators right from the bedside when patients are discharged. “Instead of leaving the bed empty for three hours after a patient has gone, you can let the front desk administrators know immediately that a bed is ready, thereby increasing the hospital’s productivity and patient flow,” said Walsh.

On the entertainment side, the terminals bring a host of TV channels and movies to the bedside, along with Internet, games and telephone.

Patients can purchase the services via vending machines or on-site staff, just as they commonly rent the use of a television today. Over time, the fees can be used to pay for the cost of the entire system – enabling hospitals to finance the deployment of a solution that allows nurses to enter notes at the point of care, and brings electronic records and diagnostic images to the bedside for doctor-patient consultations.

Coughlin, who is Ireland’s Minister for Enterprise, Trade and Employment, commented that the system would be invaluable for ensuring the accuracy of records as patients move from one department to another. “Patients aren’t required to repeat their personal information every time they enter a different ward,” she said, as caregivers will be able to access their records right at the bedside.

Coughlin was visiting Canada on a trade mission. She was accompanied by Ireland’s ambassador to Canada, Declan Kelly, and by executives from Irish companies seeking to expand their sales in Canada.

About Carillion Canada
Carillion Canada, based in Toronto, is best known for its success in the field of P3 (Public-Private Partnership) projects – particularly in the healthcare sector, where it is the largest provider of construction services and non-clinical hospital services in Canada. For more information, see

About Lincor Solutions
Lincor Solutions, founded in 2003, developed its patented MEDIVista solution for the provision of patient entertainment services and secure access to clinical applications at the point-of-care in hospitals – the patient bedside. MEDIVista is a fully digital solution providing a suite of triple-play entertainment services for patients across Internet, TV and Telephone as well as access to clinical applications such as Electronic Patient Records and X-Ray images. Lincor has in excess of 13,000 systems installed in over 50 hospitals worldwide. MEDIVista is delivered through a network of channel and technology partners.

Posted October 22, 2009