LHSC and St. Joe’s integrate images, voice and data
LONDON, Ont. – London Health Sciences Centre (LHSC) and St. Joseph’s
Health Care, London (SJHC), announced they have deployed a Cisco
Medical-Grade Network to transform radiology and imaging services.
LHSC and SJHC are currently offering diagnostic imaging and radiology
services across seven hospital facilities and three family medical
centres in London, Ontario.
Planning is under way to expand the reach of the e-radiology services to
an additional 41 community and rural hospitals across southwestern
Ontario that are members of the Videocare telemedicine project. The
London hospitals are also leveraging the Medical-Grade Network to deploy
Cisco IP Communications and wireless solutions.
A component of the Cisco Medical-Grade Network, the Cisco e-Radiology
solution, enables images to be stored and accessed online to provide
real-time, anywhere access to radiological studies.
By converging data, images and voice onto a single infrastructure,
implementation and management costs are reduced, reliability and
availability are improved, and real-time access to patient images is
available for faster diagnosis and treatment.
“Working with Cisco Systems, we were able to design and deploy the right
network infrastructure to ensure our radiology and diagnostic imaging is
second to none,” says Diane Beattie, integrated vice president of health
information and CIO for the London hospitals. “Having a Medical-Grade
Network is absolutely essential to sharing information across a large
number of facilities, securely and reliably.”
Peter Gilbert, director of Information Technology Services for the
London Hospitals agrees: “Our Cisco Medical-Grade Network allows us to
provide an even higher level of service with the same number of people
and that means reduced costs. Standardizing on a single converged
network has allowed us to spend more time developing new applications
that support the medical community.”
“By delivering resiliency, security, responsiveness and connectivity,
Cisco’s Medical-Grade Network addresses the unique requirements of the
24x7 healthcare environment,” said Brantz Myers, director of enterprise
marketing at Cisco Systems Canada. “London Health Sciences Centre and
St. Joseph’s Health Care are using IP-based technology to drive new
services and applications that are improving patient care,
organizational efficiency and employee productivity.”
The London hospitals system’s network is based on optical, routing,
switching, security and IP Communications technology from Cisco. The
Cisco Medical-Grade Network is an industry model that defines an
optimized network for healthcare delivery based on recommended best
practices for real-time collaboration, resiliency, security,
responsiveness and connectivity.
Dr. Donald Taves, chief of radiology at St. Joseph’s Health Care, London
believes a connected network is the basis of the new imaging department.
“There’s no doubt the network is already successful,” says Taves. “Our
radiologists’ productivity is at a level we’ve never experienced before.
It’s a transformational improvement in the way we address patient care.”
Now when images are taken, they are immediately available for the
diagnosing physician. Within minutes, the images are linked with the
report and associated with the patient’s file. At the same time, they
are available to the doctors and other caregivers involved with the
patient – whether in the Emergency Department or in surgery. Future
plans include making these images available in the family practitioner’s
office and in the patient’s community hospital.
A Foundation for Innovation
The London hospitals’ newly constructed data centre was the first to
convert entirely to Cisco wireless and IP-based communications, making
it the hospitals’ first “all-IP” building, with the back-up data centre
to follow in spring 2005.
More than 17,000 workstations and telephone sets are connected to the
network within the London hospital system. As they are migrated to the
IP network over time, the hospitals will eliminate the costs of private
branch exchange (PBX) maintenance agreements and upgrades and be able to
focus on delivering even more services directly to users’ telephone
Many new applications are under development, such as Cisco Emergency
Responder, a 911 application that will pin-point the caller’s exact
location on the operator’s screen.
An integrated Nurse Call application will deliver patient information to
a handheld device, and open a two-way conversation between nurse and the
attending physician. The hospital’s warehouse environment will soon go
wireless, enabling just-in-time inventory and ordering from the
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Systems, Inc., has offices across Canada dedicated to customer support,
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