Electronic health records
EMR sales hit 7-year low in 2008, KLAS
OREM, Utah – According to
healthcare technology research company KLAS, in 2008 EMR vendors won the
fewest number of new contracts in the United States and Canada in the
seven years since KLAS began tracking clinical market share information.
KLAS has announced its annual clinical market share report, which
details the gains and losses of acute care electronic medical record (EMR)
vendors at large hospitals with more than 200 beds.
Still, despite a tough economy, Epic continued to make gains among large
hospitals, capturing nearly 40 percent of the new business. McKesson and
Siemens also scored some unusual wins, while Cerner saw no net growth in
its clinical market share for the first time.
The KLAS report, “Physicians, Nurses, and EMR Adoption: Which Solutions
are CEOs Betting On?”, reflects data collected from more than 1,600
hospitals with over 200 beds in the United States and Canada.
While acknowledging the seven-year low in EMR sales, the report also
notes that the recent past does not appear to be an indication of the
“The advent of new meaningful use requirements, plus the ongoing debate
around broader healthcare reform, has many organizations looking for new
clinical information system,” said Jason Hess, KLAS general manager of
clinical research and author of the new report. “During this study, KLAS
identified more than 400 large hospitals that either have no EMR or are
using a legacy system; and we are already aware of purchasing activity
that, if the rate continues, will far exceed 2008 sales.”
Beyond the steady progress of Epic EpicCare Inpatient, Siemens Soarian
Clinicals and McKesson Paragon Clinicals found some unusual wins in
Siemens was able to communicate its vision for Soarian to providers
outside its client base, as five non-Siemens hospitals (four
organizations) bought Soarian in 2008, despite the product’s
historically low computerized physician order entry (CPOE) adoption.
Further, the company won three hospitals in the over 400-bed space,
bucking Epic’s trend of pushing vendors out of that market.
McKesson Paragon also made some surprising inroads with larger
hospitals, given its reputation as a smaller community hospital
solution. Of the 12 McKesson EMR wins in hospitals over 200 beds, four
of the organizations chose Paragon as opposed to Horizon. These wins
indicate that Paragon, one of the lowest-rated systems that KLAS
followed in 2000, is now gaining significant momentum, not to mention
leading performance scoring in the community hospital information system
For Cerner and Eclipsys, the KLAS report noted that leadership in CPOE
adoption did not necessarily translate into EMR wins. As validated by
KLAS earlier this year, Cerner has the highest number of hospitals doing
CPOE, and Eclipsys has the greatest number of physicians doing CPOE –
yet neither vendor was among the top three in new large hospital EMR
sales in the United States and Canada in 2008.
Other vendors highlighted in the KLAS report include GE, Meditech,
Medsphere and QuadraMed.
To purchase the full report, healthcare providers and vendors can visit
KLAS is a research firm specializing in monitoring and reporting the
performance of healthcare vendors. KLAS’ mission is to improve delivery,
by independently measuring vendor performance for the benefit of our
healthcare provider partners, consultants, investors, and vendors.
Posted Aug. 27/09.