Ottawa Hospital transforms procurement
OTTAWA – The Ottawa Hospital, a
leading academic health centre, has implemented the Oracle E-Business
Suite applications, including Oracle Purchasing, Oracle iSupplier
Portal, Oracle iProcurement, Oracle Order Management, Oracle Inventory
Management, Oracle Mobile Supply Chain Applications, Oracle Business
Intelligence and Oracle Financial Management, to help automate its
The Oracle E-Business Suite is helping the hospital accelerate
procurement; reduce costs through improved terms, optimize vendor
relationships and administrative efficiency; and reduce paper use.
The hospital worked with GHX, which provides services and solutions to
automate the healthcare supply chain and improve business processes, to
integrate GHX’s technology platform with the Oracle E-Business Suite,
enabling end-to-end integration between the hospital’s procurement
systems and those of its largest suppliers.
To date, the hospital has linked 52 of its largest medical and surgical
supply vendors, representing annual spend of more than $60 million and
80 percent of the hospital’s medical and surgical supply budget, to its
e-commerce system built on the Oracle E-Business Suite.
The hospital expects the system will help save more than $1 million
annually once it is fully implemented. The Ottawa Hospital launched its
automated supply chain as part of an Ontario Ministry of Finance
(Ontario Buys) initiative, which is designed to introduce e-commerce
technology to the healthcare supply chain to ensure high levels of care
The hospital’s e-commerce supply chain initiative uses electronic data
interchange (EDI) through GHX to enable integrated processing of orders
placed with virtually all vendors, eliminating the need for staff
members to phone in or input daily orders and create paper-based
purchase orders (POs) and invoices.
The new system accelerates the hospital’s requisition and purchasing
process through automated transactions, which eliminates the need to
manually enter orders each morning for the 52 vendors on the platform.
This initiative saves the procurement department time and frees the team
members to focus on more value-added activities, including procurement
exception cases and contract management services.
End users also gain increased visibility into their purchase requests.
With the Oracle E-Business Suite self-service applications, managers can
check the status of a purchase request from their desktops, eliminating
the need to contact the purchasing or logistics department for status
The Ottawa Hospital recently automated delivery of supplies to surgical
suites by integrating the Oracle E-Business Suite with the hospital’s
operating room clinical systems and its carousel picking system. To
further extend visibility into its complex supply chain, The Ottawa
Hospital has deployed Oracle Business Intelligence – enabling spend and
vendor performance analysis to optimize the hospital’s supplier
relationships and enterprise cost structure.
The hospital also plans to build a centralized warehouse, supported by
Oracle Warehouse Management that will consolidate inventories across The
Ottawa Hospital’s six sites into a single facility and facilitate swift
replenishment of the hospital’s more than 1,000 supply carts.
“The Oracle E-Business Suite is fundamental to our ability to enable
end-to-end integration with our largest medical and surgical supply
vendors, helping to reduce costs and drive new efficiencies across our
organization. Oracle Applications will also play an important role in
our newest supply chain initiative, our consolidated warehouse,” said
Cameron Love, Vice President, Planning, Support Services and Clinical
Programs, The Ottawa Hospital.
“Through our e-commerce initiatives at The Ottawa Hospital, we are
pioneering leading practices in supply chain automation that we hope
will serve as a model for other healthcare organizations across the
country as we pursue our shared goals of enabling high levels of care as
well as improved operational efficiency.”