Montreal’s CHUM re-engineers pharmacy
MONTREAL – One of
the most advanced pharmaceutical technology platforms in Canada has
recently been put into operation at the Centre hospitalier de
l’Université de Montréal (CHUM). The deployment of an automated,
single-dose dispensing method in patient care units is an example of
advanced re-engineering of a hospital’s work processes over the
entire drug circuit.
“This one-of-a-kind drug management process affects all patients and all
disciplines involved in the drug circuit, from prescription validation
by the pharmacist to administration of the drug to the patient,” said
Serge LeBlanc, the CHUM’s Acting Director General.
In addition to installing a robot to dispense medication at Hôpital
Saint-Luc and Hôpital Notre-Dame, the CHUM refitted the three CHUM
pharmacy services’ facilities and completely re-engineered all the work
processes throughout the entire drug circuit.
The revamping of the Pharmacy Department in the three CHUM hospitals
took place over three months, during which time regular activities were
maintained. The pilot project to implement the automated single-dose
distribution method and the installation of automation cabinets in the
patient care units took place over 12 months.
“The objectives of this project included increasing the safety and
security of patient care, reducing the workload of nursing staff and
increasing the efficiency of the drug distribution and administration
system,” said Denis Bois, Chief of the CHUM Pharmacy Department.
“As a leading partner of the CHUM for many years, McKesson Canada is
very proud to be associated with this major, avant-garde robotization
project. Our integrated health approach aims to provide innovative
solutions and information technologies in the healthcare field, with the
goal of improving the safety and efficiency of the Canadian health
system,” said Yves Portelance (pictured above), Vice President and General Manager,
Integrated Healthcare Solutions, McKesson Canada.
The main advantage of this technological upgrade is increased safety and
security of medication use. It also means increased efficiency for the
The process of preparing and dispensing drugs represents a large portion
of nurses’ workload. Since the system was implemented, nurses can devote
about 30 minutes a day more to other patient-related tasks, as they no
longer have to prepare medication on the floors. It now arrives
pre-packaged and patient-specific in a cart, ready to be dispensed. It
is clear that this high-tech upgrade and improved patient care
management are the very image of patient services and the hospital
pharmacy of the 21st century.
Further information about the CHUM is available at: