Manitoba receives award for client
WINNIPEG – Manitoba’s Provincial
Client Registry (CR) project was awarded second place in the Project
Management Institute (PMI) 2009 Project of the Year Awards in February.
The awards are handed out annually and recognize Manitoba projects that
demonstrate a high level of project-management principles.
The CR is a joint effort of Manitoba eHealth and Manitoba Health and
Healthy Living, supported by a consortium of partners including Canada
Health Infoway, SierraSystems, InfoMagnetics Technologies Corporation,
and EDS (Electronic Data Systems).
CR stores and links demographic and selected personal information such
as a client’s name, address, date of birth and medical record number to
identify individuals across healthcare facilities. This initiative is
the first health information system project to involve all 11 Manitoba
regional health authorities and Cancer Care Manitoba.
“Many benefits have resulted with the implementation of Client Registry
in Manitoba, including the adoption of registration best practices,
introduction of tools to improve and continuously monitor data quality
within and across organizations, facilitating processes for early
assignment of newborn Personal Health Identification Numbers (PHINs),
improving collaboration and co-operation within health information
professionals across the province, and building the foundation for the
Electronic Health Record,” says Diane French, Manager of Registry
Integrity Unit, Manitoba eHealth.
With the CR in place, there has been a significant reduction of repeated
information with approximately 80,000 duplicate charts having been
merged. Identification from the CR will support the ability to link
health records from various locations and sources without a patient
having to provide personal information at each site in which they are
“One of the keys to success is that we treated this as a truly
provincial initiative, not as a series of separate implementations. We
did not build a system that worked for one or two hospitals and then try
and force fit the rest,” says Project Manager Gillian Brennan. “From the
beginning we met with the health information community from across the
province and worked hard to understand their needs.”
“Our region now has access to client information from other regions.
This is very helpful to our acute care and reception staff,” says Jim
Hayes, CEO of North Eastman Regional Health Association. “We can
register patients much more efficiently, which saves us time, while
ensuring client information is up-to-date.”
“Client Registries enable co-ordinated management of patient health
information, resulting in increased security and reduced administrative
time and costs,” says Richard Alvarez, President and CEO, Canada Health
Infoway. “Infoway is proud to recognize the achievement of Manitoba in
successfully implementing its Provincial Client Registry – a core
component of an Electronic Health Record for its residents.”
Canada Health Infoway is leading the development and implementation of
electronic health projects across Canada. Infoway works with provinces
and territories to invest in electronic health projects, which support
safer, more efficient healthcare delivery. With CR in place, Manitoba’s
healthcare system has a solid foundation for the future Electronic
Health Record initiative.
For more information on Manitoba’s Provincial Client Registry, please