box10.gif (1299 bytes)







Home care IT

VON selects IBM for IT systems

OTTAWA and MARKHAM, Ont. – The Victorian Order of Nurses for Canada (VON) has signed a two-year deal worth more than $10 million with IBM to help the organization transform the way home and community healthcare is delivered in Canada.

IBM will provide new business processes and clinical technologies – including mobile wireless hand-held devices for hundreds of home healthcare providers to schedule appointments and collect, share and access patient information in real-time. Other systems such as human resources, talent management, benefits administration, finance and accounting will also be automated and interconnected as part of the project.

This transformational initiative will enable the national, not-for-profit organization’s 52 locations across Canada to be more integrated and cost-efficient, thereby improving community services and patient care.

“VON’s vision is to streamline practices and create a technology platform that is compatible with provincial systems, so we are in better position to integrate into the larger healthcare system,” says Judith Shamian (pictured), president and chief executive officer of VON Canada. “With IBM as our collaborator, this work will facilitate the adoption of electronic health records, and enable, for the first time, the integration of home and community care activities into other parts of the healthcare system.”

Home healthcare is the fastest growing sector in healthcare and as the Canadian population ages, demand will increase. Approximately 900,000 Canadians regularly access home care. Between 1995 and 2002, the number of Canadians receiving home care increased by more than 60 percent. The IBM contract covers financing, business transformation, consulting, application management of back-office functions, new hardware, portal software, and integration services to support the new wireless handheld devices.

For more information about IBM visit

Victorian Order of Nurses
VON is dedicated to being a leader in the delivery of innovative comprehensive health and social services and to influencing the development of health and social policy in Canada. We are a national health organization and registered charity offering a wide range of community healthcare solutions that meet the needs of Canadians from coast to coast. VON is committed to continuous quality improvement and is accredited by Accreditation Canada.