Bloorview opts for performance management system from
TORONTO – Bloorview MacMillan Children's Centre, a
children's rehabilitation hospital in Toronto, has implemented Cognos
Enterprise Business Intelligence solutions (EBI) across the organization
to support strategic decision-making, improve financial planning and
patient and people management.
Cognos is a leader in business intelligence systems and corporate
performance management solutions. Its technology will allow Bloorview
MacMillan to create a performance management system to track important
business and patient indicators, improve reporting processes and perform
in-depth analysis on patient and administrative data.
Bloorview MacMillan Children's Centre will present their successful
solution at the upcoming Cognos Forum on June 28th in Orlando, Florida.
Bloorview MacMillan is a paediatric rehabilitation hospital and
children's treatment centre that specializes in family-centered
rehabilitation, complex continuing care, advocacy, education and
By unifying information assets across the hospital and leveraging the
Meditech data repository, Bloorview MacMillan is able to create a
central source for staff members to access and analyze critical patient,
financial, clinical, human resources, and administrative data.
The Cognos EBI solution is providing increased insight into admissions
and discharge trends, length of stays, as well as the ability to track
and trend the utilization of resources.
"Our goal is to better understand how hospital resources are utilized
and to equip our staff members with tools to make better decisions that
affect patient care," said Hakim Lakhani, Director of Decision Support
and Planning at the hospital.
"This is more than a technology solution," said Lakhani. "This is a
cultural shift for the organization – and we have been very pleased with
the results we have seen to date."
"Bloorview MacMillan has made tremendous gains in the use of information
since implementing the Cognos EBI solution. Staff have access to
information which is presented in a format that is readily available,
easy to use and provides users with flexibility in reporting," said
Linda Hatton, Director of Information Systems and Telecommunications at
Bloorview MacMillan Children's Centre. "Without Cognos, we were not able
to respond, develop or sustain this level of information management."
Bloorview MacMillan is currently implementing a scorecard application
from Cognos, which will soon enable staff to easily monitor all key
"By understanding the predictors of treatment and care, healthcare
providers are able to plan for and deliver consistent and predictable
care to their communities, while optimizing the use of precious
financial and facility resources," said Terence Atkinson, director of
public sector solutions, Cognos.
"Cognos provides these organizations with a performance management
solution that enables hospitals to optimize resource use, track and
analyze clinical information, and improve operational efficiencies,
while protecting the confidentiality and security of patient data," said
For more information, visit the Cognos Web site at